In this section, we have compiled a few testimonies from many satisfied customers over the years.
We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.
I have been using Soft Water Plus for all of my PVB, water softener, reverse osmosis, and water heater needs for the last 5 years and I’m always pleased with their service. The techs are knowledge and professional and always get the job done quickly and correctly the first time. And Lisa who does the scheduling and communication is always a joy and so lovely to work with. Can’t recommend them enough!
This isn’t this first time we have used Soft water Plus, and it won’t be the last. Everyone we come in contact with is professional and fantastic at what they do. We were completely satisfied, per usual!
Talked to Pete and he was honest and his units are priced as they should be. He is a straight up guy and his employees are very respectful and knowledgeable. The install was very clean and went without any problems. I would recommend them to anyone who needs soft water or a home filtration system
Wow….Communication, professionalism, knowledge + price were ALL outstanding. Jonathan nailed it. Very happy + confident that any future issue potentially will be handled same way.
The whole team at Soft Water Plus has been FABULOUS!!!
From the first phone call to completion of the implementation everyone answered my questions, shared great details to help me understand how the water softener and water heater worked, as well as what I need to know and do to manage both when I’m away from the home. I so appreciate it and I am pleased to highly recommend them.
Soft Water Plus is an outstanding company! The customer service is beyond your expectations. Pete the owner is the nicest guy you will ever meet! Their prices are below all quotes I get yet their customer service is far better!! They use American made products with great warranties and really take a lot of pride in their work.
Very pleased with the professionalism of each person I interacted with to solve my water softener problem.
We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. 🙂
We’ve also had our soft water system replaced since moving in and again, same praise and compliments! Amazing company.
Unquestionably the best business in town… Angel is absolutely great, explains everything that is going on and is very efficient. The cost is reasonable, I’ll give them a 10+ rating.
Israel was absolutely great ! Very knowledgeable with our system, answered all my questions, and was a pleasure to have in my home. I highly recommend Soft Water Plus and Israel the technician too!!
Vincent was prompt and extremely knowledgeable about what I needed done. E made the first service call and diagnosed the problem quickly. On time and repaired on second call. Love it when service technicians get things done right the first time!!
Great experience start to finish. I highly recommend Soft Water Plus. The owner is a good guy and the installer Jonathan was very sharp.
They were very very professional got the work done in a very timely manner. That is the second time I’ve used them and I’m very pleased and the only company I will ever use thank you!!
Super thrilled with my experience so far. Everyone I have dealt with was super nice. They were very prompt. Awesome customer service. I thought it would take at least an hour to install, but they have the unit ready to go when they arrive, so entire install was about 1/2 hour. Angel was awesome.
I am very pleased by not only the work but also the quick response I received, as I was without hot water. Israel is terrific. Very personable and did a great job explaining how the heater works and took the time to install the unit beautifully. I was referred to Soft Water Plus from a neighbor that is a past customer and I too will refer them. Great job guys!
I called and spoke with Pete. He took plenty of time (30 min) explaining in detail how both water purification and softening work. He gave me the manufacturers of the equipment (all USA) they use since I was interested in both filtration / purification and softening. I also replaced my RO system and opted for the alkaline water option that adds minerals and delivers 9.0ph water.
The technician, Angel did our installation. He did an awesome job, very personable and professional; he went above and beyond to deliver excellent service. I highly recommend Soft Water Plus to anyone looking for a solid experience improving the quality of their water.
Highly recommend!! You can’t go wrong with Soft Water Plus! The owner, Pete, is wonderful and out of 3 different employees that I have had come to my house, I can’t say a negative thing about any of them! Pete is fair, honest and prompt and has hired some great employees (both techs and office support). Thanks for taking good care of all my water needs over the last 9 years SWP! Great Job 🙂
Great experience overall. My water heater failed around 7 am. I called Pete at 8 am to see what was possible. He had it in by 3 pm the same day. The technicians are excellent and very friendly. A fair price even in a n emergency situation. Thanks everyone at Soft Water Plus for great service.
Pete the owner was amazing – patient, responsive, answered all my questions, didn’t oversell. Explained the water softening/filtering system and how it works, and together we decided what I needed for my home. His guy arrived for installation on time, was polite, thorough, cleaned up everything and patiently explained how the system works. Highly recommend!
We are very happy with the R.O. filter replacement service performed by Isaias in our home today. Isaias, showed up right on time, and did a very professional installation, and left the work area cleaner than he found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered. Thank you Soft Water Plus!!
Excellent service! I appreciate the relationship Soft Water Plus has developed with us over the years. And we could not be happier and more satisfied with our system and the service Soft Water Plus provides!
We had an unexpected kitchen sink leak soring up on us and immediately called Soft Water Plus. They sent Israel, one of their plumbers, over the same day! He gave us great advice and great work! We highly recommend Soft Water Plus and are extremely grateful for the fast and efficient work.
Being new to AZ/Anthem, we were not well versed on water softeners/purifiers. I called Soft Water Plus and they responded quickly and sent Israel out. He helped me understand how the system worked and gave me great advice on the pro’s/con’s of fixing vs replacing. Given our system was 17 years old, it was time to put in new, high efficiency system. He was very knowledgeable, professional, skilled and most importantly, made sure the system was installed correctly and worked perfectly.
Angel worked diligently to install a new Bradford white water heater. His work looked impeccable and I saw good character in him as he also helped with straightening out my water softener and respectfully addressed several questions I had. Thank you Pete, Lisa , and Angel.
Our hot water heater died yesterday morning. Called Soft Water Plus, and Pete was there 30 minutes later as promised. He and his team went above and beyond to install a new hot water heater by that afternoon. We are very happy with their awesome customer service!
Very good experience with Soft Water Plus. Pete came out and checked a water sample and provided an estimate within one day. The technician, Vicente, arrived on time and very politely answered all my questions. The installation itself is such a clean and professional job! Very nice plumbing work! So pleased with it all!
We have been customers for many years and always satisfied with the service we receive. Today it was re-installing the system after a remodel and making sure everything was working/hooked up to the new freezer/ prepped for when we finally get our faucet. Angel did a great job, was friendly, professional, and kept me in the loop. Great job!
Soft Water Plus replaced our water heater and was able to make us a priority! Did a great job and Jonathan was very friendly would use them again! Thank you so much!
This was a great experience. The people are professional, punctual, and courteous. I will recommend this company to anyone who needs this service.
Fabulous customer service from my initial call and call back from Lisa, to her scheduling so quickly to Angel’s arrival Thursday morning, right on time. Can’t say enough for the prompt attention to our issues and repair. Highly recommend Soft Water Plus and Angel’s technique expertise.
They always do good work. You can count on them. Small company that really works on customer service all the time. You should use them and not depend on large companies and their overhead.
Returned home from a lengthy hospital stay to find the water heater malfunctioning. Was able to get a technician very quickly even though it was after hours who did a great job getting the issue corrected and had hot water that evening! Extremely satisfied.
Ángel and Isaías did an awesome job . Very clean and detailed work. Answered all my questions. Very happy to have chosen Soft Water Plus.
Angel and Isaias were great. They installed our water softener and cleaned up everything. Spent some time with us to make sure we knew how the system worked, I would highly recommend them to anyone. Thanks for everything.
Angel from soft water plus did a great job and provided excellent customer service. He came by gave us a free quote and even helped try to get our old system working for free. When it was clear our old system was broken he came back installed a new one. He also noticed we didn’t have a shut off valve for the water at the tank and installed for us when putting in the new system. Greta guy! Highly recommend this company.
I have used them a number of times and have found them to be honest and they do excellent work at a good price. And they come out really quickly!
Very happy with Soft Water Plus. We have been using them for years. They come once a year to change filters & check water heater, always courteous & on time. Had a pressure relief valve put in & price was less than quote.
I have done business with Pete and his company for about five years. They are first class all the way. Always knowledgeable and helpful. We would highly recommend this company.
The Technician called ahead & arrived on time. “Anhel” was kind, courteous and answered all of my questions. His work and cleanup was exemplary. The system was tested prior to use ensuring that quality work was used in all aspects of the job. I would not hesitate to recommend “Soft Water Plus” for your home water systems & equipment!
Called Tuesday were out Wed morning. Very fair pricing to replace water heater and friendly owner and staff to work with. Will definitely recommend and use again.
The installer was very professional, knew what he was doing while being friendly. He cleaned up the work site when he was done. He left me with a very good impression of him and the company.
Pete and Eva Marie are great! Excellent service and help all the time. I highly recommend Soft Water Plus. They are experienced and helpful, always on time and know all the answers!
Absolutely outstanding! The experience from beginning to end was reassuring, honest, and delightful. The products are superb, the installers are of bulletproof dependability and explained everything in detail. I recommend them 100%!
Great company, whom is honest and reliable. What more can you ask for in a company these days? They were able to do in 10 minutes what a previous plumber had two visits and was not able to do the job correctly. Highly recommended.
Isiah and Israel came on time (early in fact), did a great job, very professional! Finished faster than I thought, neat and explained what I needed to know about the product. Excellent job!!!!
Great service and product. Quick response to all my questions. Would highly recommend them for all you water needs.
We had an excellent experience with Jonathan, the technician. He was on time, did an excellent job changing the RO filters, no leaks. Plus he answered all our questions about our total water system.
I have used Soft Water Plus for the past 3 years, first at my daughter’s house then in our new house. Always on time, professional and fairly priced. Couldn’t be happier with the service.
Jonathon is a Pro. He and partner worked so quietly I forgot they were in the house. Afterwards he explained the system and what to expect. Everything worked exactly as he said. We love our water now!
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