In this section, we have compiled a few testimonies from many satisfied customers over the years.
I am 100% satisfied with the recent installation of the new water softener-reverse osmosis systems for my home. From the initial visit to the install, Jonathan’s knowledge of water systems was solid with excellent customer service. When he recommended replacing the existing hot water heater given my situation, I trusted his judgment without hesitation.
Jonathan and Israel completed a complex installation to my satisfaction. For a job that required additional plumbing work and 6-7 hours labor, they delivered. Jonathan and Israel were professional in every way. Thank you for your hard work and for a job extremely well done. That you were cool with my dogs was a huge plus!
Israel is a very well experienced plumber and pleasant man he did a very good job. My system was a little more complex and he knew about it and he did a perfect job.
Incredibly nice people. I had a little faux pas and killed my softener’s mother board. Jonathan came out, assessed the problem, had the part and fixed it. What more could you ask for?? Thanks Pete, Softwater Plus and thanks Jonathan for a job well done…
Long time customer, I have always been completely pleased and satisfied with this company and their products and service.
Jonathan and Pete are very knowledgeable and efficient. They are professionals in the industry. We have used them since we moved to AZ and are more than happy with their services. From a new water softener and RO system, to a pressure gauge and yearly service to those items plus our water heater sevice they are excellent at what they do. They use high quality materials and products. We highly recommend Soft Water Plus!
Would recommend Soft Water Plus to everyone! Jonathan was on time, efficient and quick. He installed our reverse osmosis system and took the time to explain the process and answer questions. Having an RO in the house is so much easier than carrying the huge jugs of water in and out of your house. This company is awesome and so are it’s employees!
I bought and water softener system 6 years ago. I called around and got several quotes and decided on them. I was told the system had a lifetime warranty. Yesterday I noticed my brine tank had a crack. I called at 9 and by 3 I had a new tank installed and it was covered by the warranty. Soft water plus actually stands by their products and warranty.
We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service.
Jonathan from Soft Water Plus is prompt, professional and always willing to take the time to explain how things work and how it benefits me and my household. I have been a long time customer for salt for my water softener, filters for my RO system and maintenance of my water heater. I appreciate your expertise!
What a great experience from Pete and Jonathan! Fantastic customer service and professional service – explained everything thoroughly and listened to our water usage and needs – left our garage and kitchen clean and they were on time! We definitely will recommend them and will use them for any water needs in the future.
Perfecto. Everyone I spoke with at SoftWaterPlusAZ over the weekend and at the service call on my RO System today were excellent. Their speedy service handled my issue recovery and updated service maintenance all at once. Jonathan, my repair-service tech, was professional and efficient as well as very helpful in answering my many engineering questions about new technology choices to help me when it is time to replace my original in-home water treatment systems. Thanks again to Pete and company! Recommended.
We had a water heater problem early morning, called Soft Water Plus for repair. Someone answered right away and Pete followed up with cost and time for repair. By the afternoon we had a new water heater in place. Pete and the staff were great to work with.
In the past the plumber would come out replace filters and charge $$$$$. Jonathan came out (on time) cleaned, sanitized, pressurized and replaced filters on R/O. Then he checked Water Softener, rinsed Water Heater, checked water pressure, Inspected Water Softener and Water Pressure Reducer. Found small items that needed replacement after (only) 17 years of use. Will I be using him again? Would I recommend him? Not only YES, but “HELL YES”!!!
I have use soft water plus five times over the last 10 years and have always being pleased with the work done at a fair price.
My experience with Soft Water Plus has always been great. Pete has always responded quickly and taken care of any problems we had. I get filters changed and they show up on time, even early! I would highly recommend them to anybody. Great people and company to work with.
Quick and accurate diagnosis of my soft water leak. Friendly and informative too. Would definitely do business again!
Johnathan was polite, knowledgeable, efficient and provided excellent service at a reasonable price. No hidden costs. Every detail explained before starting the replacement of our water heater. Would enthusiastically recommend Soft Water Plus.
Honest, reliable, timely, and knowledgeable! I’ve been using this company for a couple of years and will continue to do so.
Pete was so responsive to my call on a Saturday!!! So pleasant and friendly. Very professional. Will use his service again in the future. I can’t say enough. Thank you
I wish I could give this company more stars. They are a fantastic company who provides excellent, service with their very knowledgable technicians. I have used them in the past to service my water softener. They were great back then and are still providing excellent service. It is always a pleasure doing business with Pete and Eva Marie.. I had a water heater installed today by Jonathan his knowledge and perfection in his workmanship is to be commended. Great work, reasonable prices and wonderful people. Thank you Softwater Plus!
Wow.Installed day of estimate…Communication, professionalism, knowledge + price were ALL outstanding. Jonathan nailed it.Very happy + confident that any future issue potentially wb handled sane way.
Pete’s Soft Water plus is our immediate go to for any and all plumbing issues and maintenance for our home. Always above and beyond as well as reasonably priced!!!
Peter was very very knowledgeable and explained our issues in layman terms which was greatly appreciated! Kudos to him and your business…. we will certainly your company name in the community.
We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.
Our RO system was installed professionally. With no mess left behind! We are extremely pleased with the product and the service. Highly recommend Soft Water Plus!
I contacted this company when I moved into my new home in January 2018, to bring my salt water and osmosis system up to proper working condition, and I just had them do the annual maintenance. I really appreciate how easy and effortless they make it for me, it’s been a no stress experience each time, and I love that.
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