Testimonials

In this section, we have compiled a few testimonies from many satisfied customers over the years.

5 Star Rating

Pete, the owner of Soft Water Plus was the most professional, caring business owner I’ve ever dealt with. Angel, the technician that installed the new brine tank and re calibrated my water softener was also incredibly professional, so helpful and gave me some great advice that I did not know regarding proper use and maintenance of the softener. I will NEVER EVER use or trust any another softener company!

Sandy Novelli

5 Star Rating

Soft Water Plus and Angel can always be counted on to do the best job at a fair price. Angel is always on time and professional – he explains the job and the associated costs clearly and concisely. I can absolutely recommend Angel and Soft Water Plus for all your R/O and Soft Water needs.

Debi Ecker, REALTOR

5 Star Rating

Angel did a great job of installing our soft water and R/O system, and did well in explaining how the process works, since we have never had a system such as this before.

We went with Soft Water Plus because my wife was very impressed with Jonathan, who was our initial contact and helped guide us through all our questions. The system itself looks great. We made a good decision going with Soft Water Plus.

Barry Harris

5 Star Rating

Great service, very prompt! Angel was very professional with the service call and the installation. Lisa and Pete could not have been more helpful and professional. I highly recommend Soft Water Plus!

Tim Trissler

5 Star Rating

Delivered what I wanted —soft water and reverse osmosis for half the price of other companies

Michele Meewes

5 Star Rating

Great service and product. Quick response to all my questions. Would highly recommend them for all your water needs. Always enjoy working with Angel. He is very knowledgeable about what we need and when!

Liz Rietsema

5 Star Rating

Great experience start to finish. I highly recommend Soft Water Plus. The owner is a good guy and the installer Jonathan was very sharp.

Nick Larkin

5 Star Rating

Soft Water Plus is a sure 5 star business From the office staff to the service is great. My repair was done by Angel and he is outstanding He explains the process, does what is necessary no hard selling pitches. He also will obtain a quote for the customer right away, the customer knows what to expect BEFORE they do the repairs.

Michael Nicholson

5 Star Rating

Pete and the gang to the rescue once again. We had a water leak in our filtration system. Lisa went out her way to schedule service visit for the next day. Rather than a standard service charge, she was able to combine with an upcoming filter change service in order to eliminate the leak repair charge. Saved us about $150. Soft Water Plus is my “go to” for water service and water quality issues. Highly recommend them.

Rick Sterna

5 Star Rating

As an industry peer: this is a great company. We love the leadership of this organization. They support our industry and we hear great compliments from their clients.

Hayden Boyett

5 Star Rating

My technician Isaias was great! He was friendly, polite and very knowledgeable as he explained every aspect of his work! Isaias went above and beyond my expectations! Thank you for your professionalism and a job well done!

Jeff Vermilyea

5 Star Rating

This is the First Time that I have used this company. OUTSTANDING!

The Customer Service from Isaias was truly a 5 Star service. Courteous, Helpful, Thorough & Detailed in his explanation on what was being serviced. Before he left, he cleaned up the areas he was working in. Now a days, it seems like everyone is taking short cuts. Not true with this service. So refreshing to get such great service.

Sandy Below

5 Star Rating

Competent and dependable. The service technician went out of his way to identify and correct an unknown problem while performing routine maintenance

Tom Kolasinski

5 Star Rating

We’ve used Soft Water Plus for many years at several different properties. They are always courteous, prompt and provide great service whether it’s an install or annual maintenance. This is the only company I trust with our RO and water softener systems.

Patty Zimmerman

5 Star Rating

Angel came to diagnose the problem with my system and he worked diligently to fix my issue. He was very courteous and dedicated and professional. I highly recommend this company.

Janis Ducote

5 Star Rating

Soft water Plus is a great service company. I have been using them for years. They have installed water softeners and RO systems in all of the homes that I have owned. If you need reliable service at fair prices call Soft Water Plus!

Francita Griffin

5 Star Rating

We needed our filters replaced for our RO System. They did that as well as drain the tank, check water quality, pressure, and checked our salt water system too. Our technician Angel was EXCELLENT! Professional, efficient, helpful in explanations. I would highly recommend Soft Water Plus.

Barbara Campbell

5 Star Rating

Great locally owned business. Pete and Johnathan were timely, professional and responsive. They listened to our needs and provided a cost-effective solution for us. They were totally committed to get the job done correctly. We highly recommend Soft Water Plus!

Dudley Ryan

5 Star Rating

My service tech notified me in advance, and showed up as scheduled. He completed his task and gave me complete instructions on running the water before use. The service I received was great as usual. I have used Soft Water Plus for 5 years and I recommend them highly.

Joe Peters

5 Star Rating

Great company with great service. I highly recommend the Soft Water Plus team for your water services.

Mike Nelson

5 Star Rating

From the time I discovered my water heater was leaking to a completed job of an installation of a new hot water heater was less than three hours. Fantastic service! Can’t recommend highly enough!

Tom Henrich

5 Star Rating

The installation was perfect from beginning to end…just what I expect from this company and have always received over a number of years.

Lynn Glick

5 Star Rating

Came in and got everything done and fixed in no time. Very professional and friendly. So happy we have a great plumbing company now!

Audrey Jenkins

5 Star Rating

We are very happy with the R.O. filter replacement service performed by Soft Water Plus in our home today! They showed up right on time, and did a very professional installation, and left the work area cleaner than they found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered. Thank you Soft Water Plus!!

Tim Miller

5 Star Rating

Soft Water Plus is a great company and we have been loyal customers for over 10 years. Pete and crew are quick to respond and go above and beyond to provide the best professional service.

Suzanne Brian

5 Star Rating

Excellent service great technicians, very happy with installation. Explained every detail of the installation and equipment. Highly recommend them to friends and family.

Abraham Pacheco

5 Star Rating

They were on time, completed the job promptly, and were very friendly and professional. Our service provider was Jon and we could not of had a better experience. We will definitely use their services again when needed.

Jason Nichols

5 Star Rating

Soft Water Plus came out and installed a Pressure Reducing Valve on our home, they did an amazing job. They were very responsive, very skilled and very good prices. They will be installing a water heater for us very soon.

Tom Kilwein

5 Star Rating

Our water heater started leaking. I called the office and the owner Pete called me back quickly with pricing and was able to schedule us the next day. Angel installed the water heater. He was very friendly and efficient. Thank you for your quick response. Softwater Plus has previously installed our new RO system and water softener. We have recommended them to many of our friends.

Sam Margolin

5 Star Rating

I’m very happy with the water filter/softener combination we purchased. I tested the water after the system was installed and it’s equal to the filtered water from out fridge and counter top pitcher. No more chlorine in the water and it tastes great! The installer was good about explaining the system and he even put in an extra hose bib. I’m very happy with the service. Highly recommended!

Mike Baczynski

5 Star Rating

Very responsive to routine and urgent service requests Soft Water Plus stands behind their work and are ver professional. I highly recommend them.

Glenn Gabriel

5 Star Rating

Very responsive – did trouble shooting over the phone with me to determine if a technician had to come out. Appointment was timely – technician called with an arrival time. He completed the repair and I should have soft water in an hour. 5 stars!

Becky Johnston

5 Star Rating

Replaced two hot water tanks and upgraded the plumbing connections very efficiently. Very friendly and informative service.

Barry Stewart

5 Star Rating

I’ve always been very satisfied ( 20 yrs. +) with Soft Water Plus. Their knowledge & service & friendliness are excellent.

Sami Wyatt

5 Star Rating

Soft Water Plus serviced recently serviced my R/O unit. The technician arrived on time, was friendly, and completed his work efficiently. He carefully explained what we needed to do before using water from the unit. I was completely satisfied with the job.

Gary T

5 Star Rating

We had an excellent experience with the install of our soft water system for our new home. Angel went over everything about the system and had it installed in about 2 hours. He took photos and documented everything he had done and provided us with a receipt via email before he left. We will definitely be recommending Soft Water Plus to anyone in the area needing a new soft water system for their home.

Bret Bartlett

5 Star Rating

If I could give 6 stars I would! Soft Water Plus was fantastic from start to finish. I called and spoke to Lisa at 4:30 PM on a Friday who promptly passed my info along and Pete personally returned my call at 4:55 pm that same day. He gave me all the ins and outs that I needed to know and arranged Jonathan‘s (who was fantastic as well, by the way) schedule on Monday, since I had that day off, to come by for an estimate.

Within 10 days, the previous unit was removed and a new softener installed by Angel, another great employee! They’ve all worked there for over 10 years with Pete and said he is the best boss they have ever worked for! That, their punctuality, communication and service speaks volumes. They are highly deserving of their rating.

John Corey

5 Star Rating

Excellent experience with this company. Pete and his team are great. Highly recommended.

Rebecca Malamed

5 Star Rating

Very accommodating with what turned out to be a sort of rush project. Angel was on time, polite and patient. He was focused on replacing my water softener and nothing else. There was no pushing other services or tactics like that. He explained how easy the system was to use and how to handle power outages, etc in the future.

Then he was sure to clean up everything before leaving. Also he parked on the street, not the paver drive. I appreciate the extra attention. He even helped with a leaky garden hose I had attached to the soft water bib used for car-washing. The little extras are a small sign that doing things right is important. Good job. I’d recommend Soft Water Plus to any homeowner.

Rob Tinsman

5 Star Rating

We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.

Jill Marie

5 Star Rating

I have been using Soft Water Plus for all of my PVB, water softener, reverse osmosis, and water heater needs for the last 5 years and I’m always pleased with their service. The techs are knowledge and professional and always get the job done quickly and correctly the first time. And Lisa who does the scheduling and communication is always a joy and so lovely to work with. Can’t recommend them enough!

Jessica Ovici

5 Star Rating

This isn’t this first time we have used Soft water Plus, and it won’t be the last. Everyone we come in contact with is professional and fantastic at what they do. We were completely satisfied, per usual!

Kayla Sherwood

5 Star Rating

The whole team at Soft Water Plus has been FABULOUS!!!

From the first phone call to completion of the implementation everyone answered my questions, shared great details to help me understand how the water softener and water heater worked, as well as what I need to know and do to manage both when I’m away from the home. I so appreciate it and I am pleased to highly recommend them.

Tammie Fulton

5 Star Rating

Soft Water Plus is an outstanding company! The customer service is beyond your expectations. Pete the owner is the nicest guy you will ever meet! Their prices are below all quotes I get yet their customer service is far better!! They use American made products with great warranties and really take a lot of pride in their work.

Joyce Christoforo

5 Star Rating

We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. 🙂

We’ve also had our soft water system replaced since moving in and again, same praise and compliments! Amazing company.

Kyrra Condon

5 Star Rating

Being new to AZ/Anthem, we were not well versed on water softeners/purifiers. I called Soft Water Plus and they responded quickly and sent Israel out. He helped me understand how the system worked and gave me great advice on the pro’s/con’s of fixing vs replacing. Given our system was 17 years old, it was time to put in new, high efficiency system. He was very knowledgeable, professional, skilled and most importantly, made sure the system was installed correctly and worked perfectly.

Brooks Augustine

5 Star Rating

Our hot water heater died yesterday morning. Called Soft Water Plus, and Pete was there 30 minutes later as promised. He and his team went above and beyond to install a new hot water heater by that afternoon. We are very happy with their awesome customer service!

Alan Saulters

5 Star Rating

Very good experience with Soft Water Plus. Pete came out and checked a water sample and provided an estimate within one day. The technician, Vicente, arrived on time and very politely answered all my questions. The installation itself is such a clean and professional job! Very nice plumbing work! So pleased with it all!

Susan Bassett

5 Star Rating

We have been customers for many years and always satisfied with the service we receive. Today it was re-installing the system after a remodel and making sure everything was working/hooked up to the new freezer/ prepped for when we finally get our faucet. Angel did a great job, was friendly, professional, and kept me in the loop. Great job!

Anne Hillmann

5 Star Rating

Returned home from a lengthy hospital stay to find the water heater malfunctioning. Was able to get a technician very quickly even though it was after hours who did a great job getting the issue corrected and had hot water that evening! Extremely satisfied.

Donald Bodnar

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