Testimonials

My experience with Soft Water Plus was AMAZING!! From the start to finish, Pete was very patient and informative to all my numerous questions. The technician, Angel was very professional and he went to extra steps to ensure every thing was satisfactory. I’m very happy with their service and highly recommend it!

Great experience. Had a new hot water heater AND water softener installed and the combined total was $1000 less than the hot water heater alone that I had installed by another company (who shall remain nameless) at my previous residence less than a year ago. The service was excellent and Angel explained operations to me and how to turn the water from the unit off and on. They also included a spigot where I could attach a hose to get soft water for other things I might want or need.

I have always had great service from Soft Water Plus but yesterday’s service with Isaias exceeded any expectations I had. He was personable, knowledgeable, respectful, kind, and helpful. He answered all my questions. He reinforced my decision that using Soft Water Plus was a great decision!

This company helped me with a new hot water heater, a new soft water system, and some needed repairs. I found the quality of work and price great. Highly recommend.

We have been customers of Soft Water Plus for years. Their staff is friendly, responsive and always does a fabulous job! They are NOT a company that will make a service call and try to sell you on something you don’t need. Definitely recommend!!

Probably one of the finest service companies I’ve ever used!! Not only are they fast, in scheduling!, they are honest and all of their service folk and office staff are super friendly! Absolutely a pleasure to work with!! I highly recommend them. And this is from a person who operated his own service company here in the valley for 20 years!!

Had an amazing experience with this company in replacing a water softener! Excellent professional service completed in a timely manner for a VERY reasonable price. Huge rave to Angel who did an amazing job!!

Angel installed water softener and was so professional ensuring everything was installed properly and proper settings on softener. He attended late in his day as we had no water due to the old line breaking and ensured we were satisfied with the work done. I would give him 10 stars if the review allowed it. Great job and reasonable prices.

Soft Water Plus is a great company and we have been loyal customers for over 12 years. Pete and crew are quick to respond and go above and beyond to provide the best professional service.

My water heater blew out and was draining all over the place. It was still under warranty fortunately. I called Soft Water in the morning and they came out that same day and replaced it. Fantastic service and clean installation.

What started as a routine annual soft water filter change became more complex. However, the technician very carefully showed me and explained the problems, possible outcomes and solutions. I was comfortable in my choice and was not pushed by the tech in making the selection. I’ve been down that other road several times and know the difference. I’ve been a Soft Water Plus customer for two decades and appreciate the quality of their service.

Great communication with office, and the techs were top notch! Explained all of my systems (soft water, filtration, home hot water system, under-sink instant hot water , and my two water shut off valves) and routing/controls. Reasonable price and easy to schedule. On time arrival and uniformed. Recommend for my Anthem neighbors.

I loved dealing with Soft Water Plus. They are very honest and transparent and efficient. The quality of the work Isaias, the tech who did the installation was excellent. When finished he cleaned up everything and then explained patiently how the equipment worked.

A refreshing experience – every time. They work with their customers to achieve a mutually beneficial experience. The staff is very professional, efficient and a pleasure to interact with. We have used them for decades in multiple homes with excellent results.

I have just finished up our third installation at a new location with Soft Water Plus, and they have only increased their value and professionalism over the years. From the time I submitted an online request for a quote, thru the final run through with our installation technician, they exceeded the standards and norms in customer service we have all come to expect.

Their entire staff understands the customer experience process unique to Soft Water Plus, and it was seamless in its execution. From their knowledge base, they offered great solutions and options up front, and applied their experience to overcome obstacles during the installation that our 20 year old home presented.

Pertaining to price, I got two quotes to check alignment, and they were right on the mark.
For all things residential plumbing, you can trust Soft Water Plus!

We are very happy with the R.O. filter replacement service performed by SofyWater Plus in our home today! They showed up right on time, and did a very professional installation, and left the work area cleaner than he found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered.

Soft Water Plus took over for our previous company, and I couldn’t be happier with the change. The tech, Angel, who came to our house was thorough, explained what he was doing and why. I look forward to being served by this company.

Could not have been a better install. Jonathan was faced with a difficult install due to space limitations. He pulled it off and what a clean install it is. The system itself is a life changer!!

I have used this company many times. Their technicians are always polite and helpful. They value old fashioned values like customer service and quality work. I do not call anyone else. They are my first call.

Once again Soft Water plus didn’t disappoint. The price for a new water softener I needed was considerably lower than another quote I received, the unit was installed within a week and the technician, Isaias was prompt, courteous and very professional. He kept me informed of what he needed to do and after the installation walked me through the main steps of the control. The unit works great, I can tell that the water is softer than it was before.

Wonderful experience! Pete was extremely informative and helpful in selecting our whole home water softener as well as the RO system. He took his time (late one evening) to ensure I was happy with my choice. Scheduling was simple and I received a call a day or two in advance to confirm. Angel did the installation. He was very knowledge and explained each step he needed to take. When complete, he walked my wife and I through each unit, care, and upkeep. I have zero reservations when recommending them for installation and service!

As always we received excellent service from Soft Water Plus. They are always on time, complete the job in a timely fashion, and are courteous. They are also reasonably priced and because we’ve received such good service from them for over 4 years – we trust them (very important)!

Soft Water Plus is amazing. They are great at all things plumbing. Jonathan explained everything to me so well and he tried to save my time and money with his suggestions. He and Angel went above and beyond to provide superior service. I will never use another plumbing company.

Angel did a Fantastic job installing our new water softener and Reverse Osmosis system. Our company contact Jonathan and Eva are wonderful to work with. I have been a customer for many years and highly recommend Soft Water Plus.

Awesome company!!! ? A++++++. Very professional, thorough knowledgeable, just all-around good people I highly recommend them. Thank you so much and shout out to Jonathan. You did a great job of explaining everything. Very happy.

Angel was great. Not only did he drain/flush our water heater he assisted us with our water softener system. Soft Water Plus is always a pleasure to work with.

Pete, the owner of Soft Water Plus was the most professional, caring business owner I’ve ever dealt with. Angel, the technician that installed the new brine tank and re calibrated my water softener was also incredibly professional, so helpful and gave me some great advice that I did not know regarding proper use and maintenance of the softener. I will NEVER EVER use or trust any another softener company!

Soft Water Plus and Angel can always be counted on to do the best job at a fair price. Angel is always on time and professional – he explains the job and the associated costs clearly and concisely. I can absolutely recommend Angel and Soft Water Plus for all your R/O and Soft Water needs.

Angel did a great job of installing our soft water and R/O system, and did well in explaining how the process works, since we have never had a system such as this before.

We went with Soft Water Plus because my wife was very impressed with Jonathan, who was our initial contact and helped guide us through all our questions. The system itself looks great. We made a good decision going with Soft Water Plus.

Great service, very prompt! Angel was very professional with the service call and the installation. Lisa and Pete could not have been more helpful and professional. I highly recommend Soft Water Plus!

Delivered what I wanted —soft water and reverse osmosis for half the price of other companies

Great service and product. Quick response to all my questions. Would highly recommend them for all your water needs. Always enjoy working with Angel. He is very knowledgeable about what we need and when!

Great experience start to finish. I highly recommend Soft Water Plus. The owner is a good guy and the installer Jonathan was very sharp.

Soft Water Plus is a sure 5 star business From the office staff to the service is great. My repair was done by Angel and he is outstanding He explains the process, does what is necessary no hard selling pitches. He also will obtain a quote for the customer right away, the customer knows what to expect BEFORE they do the repairs.

Pete and the gang to the rescue once again. We had a water leak in our filtration system. Lisa went out her way to schedule service visit for the next day. Rather than a standard service charge, she was able to combine with an upcoming filter change service in order to eliminate the leak repair charge. Saved us about $150. Soft Water Plus is my “go to” for water service and water quality issues. Highly recommend them.

As an industry peer: this is a great company. We love the leadership of this organization. They support our industry and we hear great compliments from their clients.

My technician Isaias was great! He was friendly, polite and very knowledgeable as he explained every aspect of his work! Isaias went above and beyond my expectations! Thank you for your professionalism and a job well done!

This is the First Time that I have used this company. OUTSTANDING!

The Customer Service from Isaias was truly a 5 Star service. Courteous, Helpful, Thorough & Detailed in his explanation on what was being serviced. Before he left, he cleaned up the areas he was working in. Now a days, it seems like everyone is taking short cuts. Not true with this service. So refreshing to get such great service.

Competent and dependable. The service technician went out of his way to identify and correct an unknown problem while performing routine maintenance

We’ve used Soft Water Plus for many years at several different properties. They are always courteous, prompt and provide great service whether it’s an install or annual maintenance. This is the only company I trust with our RO and water softener systems.

Angel came to diagnose the problem with my system and he worked diligently to fix my issue. He was very courteous and dedicated and professional. I highly recommend this company.

If I could give 6 stars I would! Soft Water Plus was fantastic from start to finish. I called and spoke to Lisa at 4:30 PM on a Friday who promptly passed my info along and Pete personally returned my call at 4:55 pm that same day. He gave me all the ins and outs that I needed to know and arranged Jonathan‘s (who was fantastic as well, by the way) schedule on Monday, since I had that day off, to come by for an estimate.

Within 10 days, the previous unit was removed and a new softener installed by Angel, another great employee! They’ve all worked there for over 10 years with Pete and said he is the best boss they have ever worked for! That, their punctuality, communication and service speaks volumes. They are highly deserving of their rating.

We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.

I have been using Soft Water Plus for all of my PVB, water softener, reverse osmosis, and water heater needs for the last 5 years and I’m always pleased with their service. The techs are knowledge and professional and always get the job done quickly and correctly the first time. And Lisa who does the scheduling and communication is always a joy and so lovely to work with. Can’t recommend them enough!

Being new to AZ/Anthem, we were not well versed on water softeners/purifiers. I called Soft Water Plus and they responded quickly and sent Israel out. He helped me understand how the system worked and gave me great advice on the pro’s/con’s of fixing vs replacing. Given our system was 17 years old, it was time to put in new, high efficiency system. He was very knowledgeable, professional, skilled and most importantly, made sure the system was installed correctly and worked perfectly.

Soft Water Plus is an outstanding company! The customer service is beyond your expectations. Pete the owner is the nicest guy you will ever meet! Their prices are below all quotes I get yet their customer service is far better!! They use American made products with great warranties and really take a lot of pride in their work.

We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. 🙂

We’ve also had our soft water system replaced since moving in and again, same praise and compliments! Amazing company.

Our hot water heater died yesterday morning. Called Soft Water Plus, and Pete was there 30 minutes later as promised. He and his team went above and beyond to install a new hot water heater by that afternoon. We are very happy with their awesome customer service!

The whole team at Soft Water Plus has been FABULOUS!!!

From the first phone call to completion of the implementation everyone answered my questions, shared great details to help me understand how the water softener and water heater worked, as well as what I need to know and do to manage both when I’m away from the home. I so appreciate it and I am pleased to highly recommend them.

Very good experience with Soft Water Plus. Pete came out and checked a water sample and provided an estimate within one day. The technician, Vicente, arrived on time and very politely answered all my questions. The installation itself is such a clean and professional job! Very nice plumbing work! So pleased with it all!