Testimonials

In this section, we have compiled a few testimonies from many satisfied customers over the years.

5 Star Rating

Great locally owned business. Pete and Johnathan were timely, professional and responsive. They listened to our needs and provided a cost-effective solution for us. They were totally committed to get the job done correctly. We highly recommend Soft Water Plus!

Dudley Ryan

5 Star Rating

My service tech notified me in advance, and showed up as scheduled. He completed his task and gave me complete instructions on running the water before use. The service I received was great as usual. I have used Soft Water Plus for 5 years and I recommend them highly.

Joe Peters

5 Star Rating

Great company with great service. I highly recommend the Soft Water Plus team for your water services.

Mike Nelson

5 Star Rating

From the time I discovered my water heater was leaking to a completed job of an installation of a new hot water heater was less than three hours. Fantastic service! Can’t recommend highly enough!

Tom Henrich

5 Star Rating

The installation was perfect from beginning to end…just what I expect from this company and have always received over a number of years.

Lynn Glick

5 Star Rating

Came in and got everything done and fixed in no time. Very professional and friendly. So happy we have a great plumbing company now!

Audrey Jenkins

5 Star Rating

We are very happy with the R.O. filter replacement service performed by Soft Water Plus in our home today! They showed up right on time, and did a very professional installation, and left the work area cleaner than they found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered. Thank you Soft Water Plus!!

Tim Miller

5 Star Rating

Soft Water Plus is a great company and we have been loyal customers for over 10 years. Pete and crew are quick to respond and go above and beyond to provide the best professional service.

Suzanne Brian

5 Star Rating

Excellent service great technicians, very happy with installation. Explained every detail of the installation and equipment. Highly recommend them to friends and family.

Abraham Pacheco

5 Star Rating

They were on time, completed the job promptly, and were very friendly and professional. Our service provider was Jon and we could not of had a better experience. We will definitely use their services again when needed.

Jason Nichols

5 Star Rating

Soft Water Plus came out and installed a Pressure Reducing Valve on our home, they did an amazing job. They were very responsive, very skilled and very good prices. They will be installing a water heater for us very soon.

Tom Kilwein

5 Star Rating

Our water heater started leaking. I called the office and the owner Pete called me back quickly with pricing and was able to schedule us the next day. Angel installed the water heater. He was very friendly and efficient. Thank you for your quick response. Softwater Plus has previously installed our new RO system and water softener. We have recommended them to many of our friends.

Sam Margolin

5 Star Rating

I’m very happy with the water filter/softener combination we purchased. I tested the water after the system was installed and it’s equal to the filtered water from out fridge and counter top pitcher. No more chlorine in the water and it tastes great! The installer was good about explaining the system and he even put in an extra hose bib. I’m very happy with the service. Highly recommended!

Mike Baczynski

5 Star Rating

Very responsive to routine and urgent service requests Soft Water Plus stands behind their work and are ver professional. I highly recommend them.

Glenn Gabriel

5 Star Rating

Very responsive – did trouble shooting over the phone with me to determine if a technician had to come out. Appointment was timely – technician called with an arrival time. He completed the repair and I should have soft water in an hour. 5 stars!

Becky Johnston

5 Star Rating

Replaced two hot water tanks and upgraded the plumbing connections very efficiently. Very friendly and informative service.

Barry Stewart

5 Star Rating

I’ve always been very satisfied ( 20 yrs. +) with Soft Water Plus. Their knowledge & service & friendliness are excellent.

Sami Wyatt

5 Star Rating

Soft Water Plus serviced recently serviced my R/O unit. The technician arrived on time, was friendly, and completed his work efficiently. He carefully explained what we needed to do before using water from the unit. I was completely satisfied with the job.

Gary T

5 Star Rating

We had an excellent experience with the install of our soft water system for our new home. Angel went over everything about the system and had it installed in about 2 hours. He took photos and documented everything he had done and provided us with a receipt via email before he left. We will definitely be recommending Soft Water Plus to anyone in the area needing a new soft water system for their home.

Bret Bartlett

5 Star Rating

If I could give 6 stars I would! Soft Water Plus was fantastic from start to finish. I called and spoke to Lisa at 4:30 PM on a Friday who promptly passed my info along and Pete personally returned my call at 4:55 pm that same day. He gave me all the ins and outs that I needed to know and arranged Jonathan‘s (who was fantastic as well, by the way) schedule on Monday, since I had that day off, to come by for an estimate.

Within 10 days, the previous unit was removed and a new softener installed by Angel, another great employee! They’ve all worked there for over 10 years with Pete and said he is the best boss they have ever worked for! That, their punctuality, communication and service speaks volumes. They are highly deserving of their rating.

John Corey

5 Star Rating

Excellent experience with this company. Pete and his team are great. Highly recommended.

Rebecca Malamed

5 Star Rating

Very accommodating with what turned out to be a sort of rush project. Angel was on time, polite and patient. He was focused on replacing my water softener and nothing else. There was no pushing other services or tactics like that. He explained how easy the system was to use and how to handle power outages, etc in the future.

Then he was sure to clean up everything before leaving. Also he parked on the street, not the paver drive. I appreciate the extra attention. He even helped with a leaky garden hose I had attached to the soft water bib used for car-washing. The little extras are a small sign that doing things right is important. Good job. I’d recommend Soft Water Plus to any homeowner.

Rob Tinsman

5 Star Rating

We have used this company for over 30 years. They keep current using the best technology available and provide excellent service on their products. My water softeners are over 10 years old and work perfectly. Water heater replacement is a priority for scheduling and is done quickly. I highly recommend this locally owned business.

Jill Marie

5 Star Rating

I have been using Soft Water Plus for all of my PVB, water softener, reverse osmosis, and water heater needs for the last 5 years and I’m always pleased with their service. The techs are knowledge and professional and always get the job done quickly and correctly the first time. And Lisa who does the scheduling and communication is always a joy and so lovely to work with. Can’t recommend them enough!

Jessica Ovici

5 Star Rating

This isn’t this first time we have used Soft water Plus, and it won’t be the last. Everyone we come in contact with is professional and fantastic at what they do. We were completely satisfied, per usual!

Kayla Sherwood

5 Star Rating

Talked to Pete and he was honest and his units are priced as they should be. He is a straight up guy and his employees are very respectful and knowledgeable. The install was very clean and went without any problems. I would recommend them to anyone who needs soft water or a home filtration system

Mike Jurecki

5 Star Rating

Wow….Communication, professionalism, knowledge + price were ALL outstanding. Jonathan nailed it. Very happy + confident that any future issue potentially will be handled same way.

Sharon Farinacci

5 Star Rating

The whole team at Soft Water Plus has been FABULOUS!!!

From the first phone call to completion of the implementation everyone answered my questions, shared great details to help me understand how the water softener and water heater worked, as well as what I need to know and do to manage both when I’m away from the home. I so appreciate it and I am pleased to highly recommend them.

Tammie Fulton

5 Star Rating

Soft Water Plus is an outstanding company! The customer service is beyond your expectations. Pete the owner is the nicest guy you will ever meet! Their prices are below all quotes I get yet their customer service is far better!! They use American made products with great warranties and really take a lot of pride in their work.

Joyce Christoforo

5 Star Rating

Very pleased with the professionalism of each person I interacted with to solve my water softener problem.

Barry Schweig

5 Star Rating

We just moved into a new home (young, first time home owners), and had a big water softener set up that my husband and I did not understand. Pete came out and explained everything to me and was SO nice and helpful with cleaning, sanitizing, and teaching me all about it. I will be calling them again and again every time we need service. 🙂

We’ve also had our soft water system replaced since moving in and again, same praise and compliments! Amazing company.

Kyrra Condon

5 Star Rating

Unquestionably the best business in town… Angel is absolutely great, explains everything that is going on and is very efficient. The cost is reasonable, I’ll give them a 10+ rating.

Moira Lynn

5 Star Rating

Israel was absolutely great ! Very knowledgeable with our system, answered all my questions, and was a pleasure to have in my home. I highly recommend Soft Water Plus and Israel the technician too!!

Scott Lehman

5 Star Rating

Vincent was prompt and extremely knowledgeable about what I needed done. E made the first service call and diagnosed the problem quickly. On time and repaired on second call. Love it when service technicians get things done right the first time!!

Woody Woodruff

5 Star Rating

Great experience start to finish. I highly recommend Soft Water Plus. The owner is a good guy and the installer Jonathan was very sharp.

Nick Larkin

5 Star Rating

They were very very professional got the work done in a very timely manner. That is the second time I’ve used them and I’m very pleased and the only company I will ever use thank you!!

Bill Peschel

5 Star Rating

Super thrilled with my experience so far. Everyone I have dealt with was super nice. They were very prompt. Awesome customer service. I thought it would take at least an hour to install, but they have the unit ready to go when they arrive, so entire install was about 1/2 hour. Angel was awesome.

Michele Sapero

5 Star Rating

I am very pleased by not only the work but also the quick response I received, as I was without hot water. Israel is terrific. Very personable and did a great job explaining how the heater works and took the time to install the unit beautifully. I was referred to Soft Water Plus from a neighbor that is a past customer and I too will refer them. Great job guys!

Peter Carbonaro

5 Star Rating

I called and spoke with Pete. He took plenty of time (30 min) explaining in detail how both water purification and softening work. He gave me the manufacturers of the equipment (all USA) they use since I was interested in both filtration / purification and softening. I also replaced my RO system and opted for the alkaline water option that adds minerals and delivers 9.0ph water.

The technician, Angel did our installation. He did an awesome job, very personable and professional; he went above and beyond to deliver excellent service. I highly recommend Soft Water Plus to anyone looking for a solid experience improving the quality of their water.

Scott Shear

5 Star Rating

Highly recommend!! You can’t go wrong with Soft Water Plus! The owner, Pete, is wonderful and out of 3 different employees that I have had come to my house, I can’t say a negative thing about any of them! Pete is fair, honest and prompt and has hired some great employees (both techs and office support). Thanks for taking good care of all my water needs over the last 9 years SWP! Great Job 🙂

Cindy Crawford

5 Star Rating

Great experience overall. My water heater failed around 7 am. I called Pete at 8 am to see what was possible. He had it in by 3 pm the same day. The technicians are excellent and very friendly. A fair price even in a n emergency situation. Thanks everyone at Soft Water Plus for great service.

John Entreken

5 Star Rating

Pete the owner was amazing – patient, responsive, answered all my questions, didn’t oversell. Explained the water softening/filtering system and how it works, and together we decided what I needed for my home. His guy arrived for installation on time, was polite, thorough, cleaned up everything and patiently explained how the system works. Highly recommend!

Andrea Brown

5 Star Rating

We are very happy with the R.O. filter replacement service performed by Isaias in our home today. Isaias, showed up right on time, and did a very professional installation, and left the work area cleaner than he found it. The operation and care of our system was thoroughly explained to us, and all our questions where answered. Thank you Soft Water Plus!!

Tim Miller

5 Star Rating

Excellent service! I appreciate the relationship Soft Water Plus has developed with us over the years. And we could not be happier and more satisfied with our system and the service Soft Water Plus provides!

Robert Wilbern

5 Star Rating

We had an unexpected kitchen sink leak soring up on us and immediately called Soft Water Plus. They sent Israel, one of their plumbers, over the same day! He gave us great advice and great work! We highly recommend Soft Water Plus and are extremely grateful for the fast and efficient work.

Jessica Heilman

5 Star Rating

Being new to AZ/Anthem, we were not well versed on water softeners/purifiers. I called Soft Water Plus and they responded quickly and sent Israel out. He helped me understand how the system worked and gave me great advice on the pro’s/con’s of fixing vs replacing. Given our system was 17 years old, it was time to put in new, high efficiency system. He was very knowledgeable, professional, skilled and most importantly, made sure the system was installed correctly and worked perfectly.

Brooks Augustine

5 Star Rating

Our hot water heater died yesterday morning. Called Soft Water Plus, and Pete was there 30 minutes later as promised. He and his team went above and beyond to install a new hot water heater by that afternoon. We are very happy with their awesome customer service!

Alan Saulters

5 Star Rating

Very good experience with Soft Water Plus. Pete came out and checked a water sample and provided an estimate within one day. The technician, Vicente, arrived on time and very politely answered all my questions. The installation itself is such a clean and professional job! Very nice plumbing work! So pleased with it all!

Susan Bassett

5 Star Rating

We have been customers for many years and always satisfied with the service we receive. Today it was re-installing the system after a remodel and making sure everything was working/hooked up to the new freezer/ prepped for when we finally get our faucet. Angel did a great job, was friendly, professional, and kept me in the loop. Great job!

Anne Hillmann

5 Star Rating

Returned home from a lengthy hospital stay to find the water heater malfunctioning. Was able to get a technician very quickly even though it was after hours who did a great job getting the issue corrected and had hot water that evening! Extremely satisfied.

Donald Bodnar

Ready For Service?

 

Ready For Service?